Privacy Policy
Last updated: January 2, 2026
1. Introduction
MacSleuth ("we", "our", or "us") is operated by Codename: Clan, based in Scotland, UK. We are committed to protecting your privacy and handling your data transparently.
This Privacy Policy explains how we collect, use, store, and protect information when you use MacSleuth for Shopify ("the App").
In simple terms: MacSleuth helps you diagnose app conflicts and protect your Shopify store. We only access the data we need to do this job, and we don't sell your information to anyone.
2. Data We Collect
Store Information
When you install MacSleuth, we collect:
- Your Shopify store domain (e.g., your-store.myshopify.com)
- Store owner email address
- Store timezone and currency settings
- Shopify access token (securely stored, used only for API access)
Theme Data
To monitor and protect your store, we access:
- Theme file names and contents (for version tracking and rollback)
- Theme file checksums (to detect changes)
- Historical snapshots of your theme files
App Data
We collect information about apps installed on your store:
- Script tags injected by apps
- App block configurations
- Installation dates (when detectable)
Diagnostic Data
When you run scans, we collect:
- Scan results and detected issues
- Performance metrics (page load times)
- CSS conflict analysis results
What We Do NOT Collect
- Customer personal data (names, emails, addresses)
- Order or transaction information
- Payment or financial data
- Customer browsing behavior
3. How We Use Your Data
We use your data exclusively to provide MacSleuth's services:
- Theme Protection: Monitor your theme files for unexpected changes and provide rollback capabilities
- Conflict Detection: Identify app conflicts, CSS issues, and potential problems
- Diagnostics: Run scans and generate reports to help you troubleshoot issues
- Performance Monitoring: Track your store's loading performance over time
- Product Improvement: Aggregate, anonymized data may be used to improve our conflict detection algorithms
We never: Sell your data, share it with advertisers, use it for marketing purposes unrelated to MacSleuth, or access your customer information.
4. Data Retention
How long we keep your data depends on your subscription plan:
- Standard Plan ($29/month): Theme snapshots and scan history retained for 7 days
- Professional Plan ($69/month): Theme snapshots and scan history retained for 30 days
When you uninstall MacSleuth, we delete your store data within 30 days, in compliance with Shopify's requirements.
You can request immediate deletion of your data at any time by contacting us.
5. Data Security
We take security seriously and implement appropriate measures to protect your data:
- All data is transmitted over HTTPS/TLS encryption
- Access tokens are stored securely and never exposed
- Our database is hosted on secure, managed infrastructure
- We follow Shopify's security best practices for app development
- Access to production systems is restricted and logged
6. Third-Party Services
MacSleuth uses the following third-party services:
- Shopify: We access your store via Shopify's Admin API under their terms of service
- Railway: Our application and database hosting provider
- Cloudflare: DNS and security services
We do not share your store data with any other third parties.
7. Your Rights
You have the following rights regarding your data:
- Access: Request a copy of the data we hold about your store
- Correction: Request correction of any inaccurate data
- Deletion: Request deletion of your data at any time
- Portability: Request your data in a portable format
- Withdrawal: Uninstall the app at any time to stop data collection
To exercise any of these rights, contact us at the email address below.
8. Cookies
MacSleuth uses minimal cookies necessary for the app to function:
- Session cookies: To maintain your authenticated session within the app
We do not use tracking cookies, advertising cookies, or any third-party analytics within the app.
9. Changes to This Policy
We may update this Privacy Policy from time to time. When we make significant changes, we will:
- Update the "Last updated" date at the top of this page
- Notify you via email or in-app notification for material changes
We encourage you to review this policy periodically.
10. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact us: